Leadership Essentials

A 70:20:10 approach to developing your teams with my workshops, development programmes and 1-1 coaching on Management and Leadership skills

A set of practical principles, concepts and skills for the new and future manager’s professional and personal development.

I tailor my programmes, seminars, master-classes and 1-1 coaching to your requirements.


The Essentials

Key leadership qualities

Know your organisation – its mission and vision, values and goals

What makes people tick – understanding your own and others’ values and motivations

Emotional intelligence

Dealing with nerves and personal confidence-building

Establishing personal presence through voice and body language

The voice of influence – using language and your vocal skills to influence others

Thinking, feeling and behaving assertively

Exploring a range of leadership styles

Building effective teams

Confident communication

The appraisal process – planning and holding the one to one

Setting SMART objectives

Techniques for giving honest, respectful and constructive performance feedback

Dealing with challenging people and difficult conversations

Managing behaviour and under-performance

Developing your star performers

Emotional reactions to change

Change management – a practical process for introducing and managing change at work

Persuading, influencing and negotiating with others

Dealing with conflict

Investigative interview skills for disciplinary proceedings, casework and fact-finding exercises – an introduction to the “PEACE” interview method

Time management – practical skills for managing your time at work and at home for personal effectiveness and results

Confident public speaking an essential leadership skill [visit my specialist website Speaking Well In Public for full information about my courses for beginners and more experienced public speakers]

Facilitation skills for running meetings, training sessions and discussions

Training the trainer – essential skills for training and developing your team

Introduction to coaching – helping team members, colleagues and clients to identify, set and achieve their goals, introducing the GROW questions model for effective coaching conversations

Practical Exercises

All my events include skills practices and interactive elements, allowing the delegates to put it all into context and learn by doing. For example:

Presentations to class and / or to camera

Giving and receiving feedback

Group exercises doubling as learning experiences and as team building events

Skills practices with group and tutor feedback

Post course work for continuing personal and professional development


Course preparation is included in the quoted fees.

Contact and discussions

I tailor a bespoke corporate event of any length for your company or organisation, incorporating and adapting any of these topics, plus anything else you might require, to your needs.

1-1 coaching sessions, half day or full day workshops or longer development programmes.

Please contact me to book your complimentary Clarity Call and I’ll be pleased to discuss your requirements.

For further information, discussions and bookings:


For further information, discussions and bookings

Philippa Hammond

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