We all have our own preferred styles of learning, approaching situations, working, thinking …

What motivates you to come into work? Money? Status? Intellectual challenge? Making a difference to others? Developing a career? Mixing with like-minded people? It may not be the same things that drive and motivate your team members.

Managers need to be able to develop self awareness and the ability to flex their styles to deal with different people and situations

When managing and developing your team, remember that the people you manage may be very different from you and this awareness can help you to understand and work with them more effectively.

Any training presentation should feature a combination of styles to appeal to everyone and give the most chance of getting your message across to the team.

  • A combination of watching, listening and hands on activity elements.
  • Not too much talk – the 70:20:10 model is in vogue at the moment, with about 10% stand and deliver, 70% have a go, 20% reflection, discussion and feedback. Not a prescription; more a general ‘this tends to work’ approach.
  • Things to do: presentations, have a go, hands on, physical activity, flipcharts and quick slides, roleplay and anything action based.
  • Practical ideas: quick, usable tips, not too complex, roleplay and team based activity, diagrams, useful things to take away.
  • Thinking time: mull it over, take it all in, observe, give feedback afterwards, handouts for further reading to expand what was said, questionnaires and elearning.
    Facts and figures – pre course work, theory and models, a course programme with clear aim and objectives, graphs, hard info, structure and stats.


For further information, discussions and bookings

Philippa Hammond

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