Persuading and Influencing Skills

  • “… really impressed with Philippa Hammond … Philippa’s enthusiastic and engaging approach… the feedback from them all was fantastic! … course content and facilitation by Philippa was really good … it’s fantastic when training provokes this kind of response … ” – Team Manager, Financial Ombudsman Service

    About the course …
  • I have realised how important effective persuasion is going to be in motivating a team to deliver in changing times – Team Manager
  • I actually got more confident by the end of the course – Team Manager
  • It gave me lots of techniques I can apply when next setting out to influence someone, particularly useful was the mitigating speech section – rather guilty of this! – Team Manager
  • Great content and a lot of learning points from this – Team Member
  • It has drawn my attention to weaknesses in how I assert myself – Team Member
  • Good practical exercises, useful in real life – Team Member
  • I feel clear about how this directly affects my role – Team Manager
  • Plenty of opportunity to ask questions and to practice the techniques – Team Manager
  • The course was interesting and directly applicable to my role – Team Manager
  • It was very useful although I am nervous about public speaking [although I know now to tell myself I’m improving] – Team Manager
  • Great opportunity to try out the techniques in a safe environment – Team Manager
  • Really interesting and easy to practice back in the workplace – Team Manager
  • Very useful exercises in presenting ideas – we really had to put the work in – there was no hiding if you didn’t – Team Member

About the tutor …

  • Gave good personal examples and constructive feedback – Team Manager
  • Philippa clearly has enormous experience of public speaking and was up on the theory- Team Manager
  • Able to demonstrate many of the techniques with practical examples of her life – Team Manager
  • Very knowledgeable and good use of analogy – Team Manager
  • Showed confidence/knowledge in the area – Team Member

The most useful part of the course …

  • I regularly hold meetings and learnt lots of useful techniques – Team Manager
  • Mitigating language – as someone who tends to be over-polite I am aware I have a tendency in this direction – Team Manager


For further information, discussions and bookings

Philippa Hammond

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