Leadership Essentials
First steps in management
About the course …
I feel much more confident in dealing with different people and personalities – Future Manager
The course was varied and engaging – Future Manager
The objectives and structure were clear and easy to follow throughout – Future Manager
I have learned so much more about management techniques than I expected to – New Manager
The course was extremely informative and gave me lots of food for thought – New Manager
Really well explained – Future Manager
The roleplays enabled me to put what I had learned into practice – New Manager
The opportunity to discuss the content with colleagues and bring them to life added real value – New Manager
I feel like I have learned a lot of new concepts – Future Manager
I know a lot more about effective management than prior to starting this course – New Manager
I really enjoyed the course and the interaction with the other managers – New Manager
Very engaging – good group and good trainer. Time flew by! – New Manager
I really took a lot away from it – New Manager
I now have the chance to go away and implement what I have learned! – Future Manager
Plenty of roleplays – very engaging – Future Manager
About the tutor …
Very observant and gives great feedback – New Manager
Philippa’s coaching is exceptional – Future Manager
Really competent and confident – Future Manager
Philippa is an excellent speaker – Future Manager
Made me think outside of my comfort zone and stretch myself – Future Manager
Excellent knowledge and insight into management styles, techniques and tools! – Future Manager
The course was interactive, engaging and the trainer able to provide help and guidance throughout – New Manager
Excellent – got everybody involved – New Manager
Very knowledgeable with relevant past experience – New Manager
Good and clear coaching – New Manager
Philippa came across as very knowledgeable and had examples ready for any scenario – New Manager
The most useful part of the course …
Learning styles and how you need to adapt your coaching approach – New Manager
Elevator pitch and presenting – New Manager
Sharing experience and recognising the individuals we are managing – New Manager
Elevator pitch and challenging conversations – New Manager
It was relevant to everything I do on a daily basis – New Manager
Elevator pitch – seeing others and getting feedback on mine – New Manager
Practice presenting and role-playing conversations – New Manager
Brilliantly structured and in particular, presented – New Manager
Incredibly useful – Future Manager
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